Who we are
MCQ Bhandar is operated by Skilltouch India Private Limited ("we", "us", or "our"). We act as the data controller for personal data collected through this website and its exam-preparation services.
Data we collect and why
- Account data, including your name, email address, mobile number, login details, profile image, and target exam, to create and manage your account.
- Learning data, including test attempts, answers, scores, time spent, bookmarks, purchases, and progress, to deliver tests and performance analysis.
- Support communications and information you provide when contacting us, to respond to requests and resolve problems.
- Technical and usage data, including IP address, device and browser details, logs, and interactions, to secure, maintain, and improve the service.
- Marketing preferences, where applicable, to send communications you have agreed to receive.
Legal bases
We process data where necessary to perform our contract with you, comply with legal obligations, pursue legitimate interests such as security and service improvement, or where you have given consent. You may withdraw consent at any time where consent is the legal basis.
How we share data
We may share necessary personal data with:
- Hosting, authentication, analytics, communications, storage, and support service providers.
- Paddle, our Merchant of Record, for product sales, subscription management, payments, tax compliance, invoicing, fraud prevention, and customer service.
- Professional advisers such as accountants, auditors, and legal advisers.
- Public authorities when disclosure is required by law or needed to protect legal rights.
We do not sell personal data.
International transfers
Some providers may process data outside your country. Where required, we use lawful safeguards such as adequacy decisions, standard contractual clauses, or equivalent protections.
Retention
We retain account, learning, and transaction records only for as long as needed to provide the service, meet legal and accounting duties, resolve disputes, and prevent fraud. Data that is no longer needed is deleted or anonymised.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or object to processing. You may withdraw consent and may complain to your local data-protection authority. Submit a request to Skilltouch India Private Limited using the support channel shown in your account or order confirmation. We may verify your identity before responding.
Security
We use appropriate technical and organisational safeguards, including access controls, encrypted connections, restricted administrative access, and monitoring. No online system is completely secure, so we cannot guarantee absolute security.
Cookies and local storage
We use essential cookies or browser storage for login, security, checkout, and core functionality. If analytics or marketing technologies are introduced, we will provide any consent controls required by law. You can manage non-essential cookies through available preference controls and your browser settings; blocking essential storage may prevent parts of the service from working.
Changes to this notice
We may update this notice as the service or legal requirements change. The latest version and its effective date will remain available on this page.